The Texas Department of Public Safety (DPS) is an agency of the state of Texas responsible for enforcing laws, protecting citizens and keeping the roads safe. DPS is an essential part of the Texan government and has a significant impact on the daily lives of its citizens. The organization is dedicated to providing high-quality services and upholding the law to ensure the safety and well-being of the public. The Texas Department of Public Safety provides a range of services, including driver's license issuance and renewal, vehicle inspection, crime prevention, and emergency response. With a workforce of over 8,500 employees, DPS is committed to providing excellent customer service and ensuring the safety of all Texans.
![](https://static.where-e.com/United_States/Texas/Texas-Department-Of-Public-Safety_e13af6f3025a1789ee591c0b45e039d1.jpg)
Reviews
Texas Department of Public Safety of Waxahachie issues licenses for Texas residents, whether it be for first-time drivers, renewals, expired licenses, or you are just transferring your license from out of state.
In order to obtain a license, you must make an appointment that is easily accessible by going online to the website and scheduling for one. Once you schedule your appointment, you must bring all the required documents with you to the appointment that can be found on the website. Upon entering, you will be asked to fill out any additional paperwork and take a ticket number, and wait for your number to be called by one of the representatives. My only issue is that they make it very difficult and hard for you to obtain a license. There are so many protocols that you have to follow, and I feel it's a lack of trust in today's world.
After trying to obtain a TX license for over 5 years and visiting the DPS 4 times and taking all of the online drivers courses, watching the videos, and taking the drivers test 2 times I finally did it and got it. Do I feel that everything I did with my time and money was worth it since I have been driving accident free and ticketless for the last 25 years Was worth it? No, I don't, and I'm really upset about this process because I live in a state where at least 90% of the people on the road break all the rules and absolutely deserve not to have a license but instead I'm the person who had to go through a grueling process of obtaining a license. I'm thankful my license doesn't expire for the next 10 years, and after that, I can easily renew it online for the next time.
very clean and organized. As soon as I walked in I was greeted and given clear instructions. I did have an appointment time and came 15 minutes before scheduled time, but ended up getting called nearly 45 minutes after my scheduled appointment time… was not happy about that but thankfully my overall experience was great.
Very fast service. My husband was done in 10-15 minutes. He originally had an appointment in Granbury. Hour trip, one way. He kept checking and found something closer. Apparently people no show and cancel a lot; so check back.
I set up an appointment online using the same day method at 7:45 AM the day of my drivers test. I scheduled for the wrong appointment type, but the kind clerk was able to work with me and got me set up for my road test anyways. Everyone was kind and helpful. Test was a breeze and the instructor was awesome too!
Hello I would just like to say that Ms. Tamra Davis is amazing I came in with Ms. Sandra Phillippe she was under the assumption she had an appointment for today and after circles Ms Tamra walked up to assist and found out the appointment was yesterday, but she still managed to get Ms. Phillippe seen today. We are so thankful for her and her assistance in getting things done she is awesome. Thank you Tamra again.
Sincerely,
Katrina Bentley
Sandra Phillippe
My experience today at the Waxahachie DMV was wonderful. I was greeted pleasantly with clear instructions. When I was unable to check in at the kisok, Kasandra was quick to help. Realizing it was my mistake of showing up a day early, Kasandra didn't hesitate and made me a new appointment right then. My wait time was maybe 10 minutes before being called to Kina's window. She greeted me and was friendly and helpful. I was in and out in a total of 20 minutes. Hands down my best experience at a DMV.
The system went down, but overall it was a pleasant experience. Mrs. Ronna was very patient and took care of all that was needed for my son. The other staff was pleasant as well. They explained everything and offered to reschedule appointments for those who had to leave.
100% worth the 50 min drive from North Dallas to have a pleasant and stress free experience for my 16 year old.
Side note, I also applied for my passport in Waxahachie. Their government services beat the Dallas hot mess by a mile.
Location
1720 E Main St, Waxahachie, TX 75165, United States
Hours
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Monday
08:00 AM - 05:00 PM
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Tuesday
08:00 AM - 05:00 PM
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Wednesday
08:00 AM - 05:00 PM
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Thursday
08:00 AM - 05:00 PM
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Friday
08:00 AM - 05:00 PM
- Saturday Close
- Sunday Close
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